If you need to adjust the amount of time the merchant provides you to prepare the order, you can do so by following the below steps from your tablet:
Press the three horizontal lines on the top-left of the tablet screen.
A drop down will give you some options. Please choose "Integrations".
From there, you're able to adjust the prep times for each delivery service.
If any questions, please write-in to Support@TrySidedoor.com